Center Associate
Posted 2025-05-15Center Associate
Job Summary of Center Associate:
This role provide exceptional customer service, process shipments, and operate print and office equipment. This role involves assisting customers with product and service inquiries while ensuring efficient operations in a fast-paced environment.
- Job Duties and Responsibilities of Center Associate:
- Deliver outstanding customer service to walk-in customers and phone inquiries.
- Provide expert guidance on shipping options and solutions.
- Operate copiers, fax machines, binding equipment, laminators, and point-of-sale devices.
- Process packages for local, national, and international courier shipments.
- Stay updated on product offerings, alternative solutions, and industry trends.
- Ensure a clean, organized, and safe working environment.
- Assist with additional tasks as assigned.
- Qualifications and Experience of Center Associate:
- High school diploma or GED required.
- Previous retail sales or customer service experience preferred.
- Strong computer skills, including proficiency in Microsoft Office and Adobe Suite.
- Excellent verbal and written communication skills.
- Outstanding phone etiquette and active listening skills.
- Reliable, responsible, and quick to learn.
- Able to lift 40+ pounds.
- Benefits of Center Associate:
- Competitive pay based on experience.
- Medical, dental, and vision insurance options.
- Paid time off and holiday pay.
- Professional development and growth opportunities.
- Employee discounts on products and services.
About UPS:
UPS is trusted provider of retail and shipping solutions, we specialize in offering top-tier customer service and iovative business support. Our team values professionalism, efficiency, and a commitment to excellence, fostering a collaborative and engaging workplace environment.
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