Scrum Master II

Overview

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Responsibilities

JOB DUTIES
• Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
• Protect the development team from outside influences and remove impediments
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
• Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
• Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Empowering the team to be self-organized
• Perform other duties as assigned
• Conform with all company policies and procedures

Qualifications

What Makes You A Dream Candidate?
• Must exhibit strong knowledge of agile frameworks including Scrum from multiple teams/products
• Demonstrated evidence of a servant leadership mindset
• Proficient in the use of Agile delivery tools such as TFS, Jira or Azure DevOps
• Demonstrated evidence of continuous learning mindset

Skills
• Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and dive deep for advanced topics
• A change agent; progressively challenging the team to continuously improve
• Good understanding of product and sprint backlog tracking, burn down metrics and velocity
• Good negotiation, leadership, and written and verbal communication skills
• Good knowledge, skills, and ability working in a collaborative team environment
• Excellent people skills, with an ability to understand and diverse viewpoints
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)
• Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
• Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
• Ability to listen and communicate effectively with others both verbally and in writing
• Ability to coach and train Agile teams about their role before, during and after PI Planning
• Establish DoR, DoD with teams and Product owner on Story and Feature level wherever applicable
• Support Release Train Engineer, IT Lead and business leaders by facilitating all the SAFe ceremonies including PI Planning, SOS, PO sync, inspect and adapt
• Provides coaching and training to the Agile Team(s) on how to execute the Scrum framework

Education
• High School Diploma or equivalent required
• Bachelor’s Degree or additional equivalent work or military experience preferred

Experience
• 2-4 years experience as Scrum Master required

Licenses
• Scrum Master Certification (CSM or PSM) or PMI-ACP required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

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