Universal Banker

Universal Banker Job Description

Position Summary
Universal Bankers are the face of First Bank Texas and uses their creativity, curiosity, and relationship skills to exceed customer expectations. You will provide expert financial advice and great service, while adhering to established Bank policies, procedures, and objectives. Performs any function, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Strive for excellence in conducting needs-based conversations to identify solutions for customers.

Duties and Responsibilities
• Developing and maintaining customer relationships by using our needs-based solution development process.
• Being fully knowledgeable and skilled in the areas of teller, vault, ATM processing as well as safe deposit and cash recycler at applicable branches
• Adhering and complying with new account opening procedures including compliance requirements for both personal and business account relationships
• Assisting customers in their selection of various accounts and financial services
• Identifying opportunities to offer all bank services
• Opening, maintaining, and closing of all account types
• Promoting business for First Bank Texas by maintaining good customer relations and referring customers to appropriate staff for new services
• Participating in monthly branch audit activities

Qualifications
• At least two (2) years banking experience
• Experience with needs-based selling
• Excellent interpersonal skills – verbal and listening proficiency
• Strong attention to detail

Physical Requirements: • Ability to stand/sit for long periods of time. • Ability to bend down and lift up to 50 pounds

We are an Equal Opportunity Employer

Who we are: First Bank Texas is a community bank with directors, officers, and employees who are committed to serving the community in which they work and live. We are committed to the tradition of providing the same superior service with a warm and friendly smile that you have come to expect.

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