Live Chat Representative
Posted 2025-05-15
Remote, USA
Full-time
Immediate Start
We are seeking a Live Chat Representative to assist customers by providing real-time support through online chat. Your role will be to answer questions, resolve concerns, and ensure a smooth and positive customer experience. Responsibilities: Respond to customer inquiries via live chat in a professional and timely manner. Provide information about products/services and troubleshoot basic issues. Maintain accurate records of chat interactions and resolutions. Escalate complex issues to the appropriate department when necessary. Ensure a high level of customer satisfaction by being friendly, patient, and helpful. Requirements: Strong written communication and typing skills. Ability to handle multiple chat conversations at once. Problem-solving skills and attention to detail. Previous customer service experience is a plus but not required. Basic computer proficiency and ability to learn new software quickly. Benefits: Flexible work schedule. Work from home. Training provided. Opportunity for career growth. Apply now to become part of our team! Job Type: Full-time Pay: Up to $20.45 per hour Expected hours: 40 per week Benefits: Flexible schedule Health insurance Vision insurance Work from home Shift: 8 hour shift Work Location: Remote
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