Lead Processing Insurance Verification Agent

Description:
• Better Health is seeking a highly motivated and detailed oriented Lead Processing Agent to join our growing team.
• This role will play a pivotal role in receiving and processing priority referrals we receive from healthcare provider offices.
• The Lead Processing Agent will report to the Provider Success Lead and is a critical position to drive speed and service within our white-glove Provider Success team.
• The preferred applicant for this role will have experience in managing medical records, data entry, and have worked in a fast-paced environment.
• This position is on a dynamic, fast-paced team within a startup, and as a result, additional duties may be assigned.

Requirements: • Prior experience in insurance verification required • Prior experience working in a medical office or a healthcare startup preferred • Prior experience in medical record management or collection preferred • Excellent communication skills (email, Slack, phone) • Proficient in Google Suite (Gmail, Google Sheets) • Teamwork/collaborative attitude is a must • This role requires someone who can quickly, kindly, and professionally communicate with patients, providers, and internal colleagues via instant messaging, email, and phone calls.

Benefits:
• $14 - $18 per hour
• Fully remote work
• PTO and health, vision, and dental insurance
• Talented and fun coworkers who are passionate about improving our healthcare system
• The opportunity to be part of a mission-driven company and make a difference in patients’ lives

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