Project Analyst - Dental Operations - Remote

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.

Check out how we make a meaningful difference in the lives of others!

https://player.vimeo.com/video/518665804

What We Offer You:
• A culture that values employees and celebrates, empowers, and inspires a diverse workforce
• Outstanding and affordable benefits package
• PTO provided at date of hire
• 11 paid holidays
• 401(k) with up to 6% match; fully vested from day 1
• Remote opportunities with company-provided equipment
• Team-oriented, collaborative group of peers
• Career advancement opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Inclusion Council and Employee Resource Groups
• Recharge Days and Volunteer Time Off
• This is a remote position.

Life Takes You Places! Are you ready to join us?

The starting base salary range for a Project Analyst is $64,000 to $95,000. Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and company tenure & equity. In addition to base compensation, this role is eligible for a annual incentive plan based on company performance and individual performance.

Project Analyst-Dental Operations Overview

Works closely with vendors and business partners to proactively monitor service levels through reporting tools that correlate to business metrics and support financial control measures. Gathers, analyzes, documents, validates, and prioritizes the needs of business stakeholders including data intelligence, reporting, and business automation. Serves as the project lead for managing system requirements between the team and IT. Contributes toward establishing team as a center of excellence through improved efficiency and performance.

Essential Duties:
• Works with multiple departments and senior management to define requirements based on current and future business needs
• Develops and manages data and reporting capabilities for the team
• Documents and serves as the subject matter expert on internally developed business tools
• Conceptualizes and designs business process automation opportunities to support the business
• Identifies and resolves escalated risks, issues, and concerns involving business solutions and data repositories
• Coordinates and facilitates with IT to create, improve and enhance business tools including databases and software applications
• Develops, tests and implements solutions to increase efficiency through process automation, tracking, and reporting tools. Identifies and applies 'lessons learned' to support continuous improvement efforts
• Manages all aspects of the project lifecycle for assigned activities to support the Performance Management Team
• Leads multi-disciplinary project teams through demonstration of best practices, teamwork and collaboration skills
• Integrates business functional content expertise among the project team and seeks out the participation of organizational subject matter experts
• Partners with senior management to enhance and develop IT strategy
• Performs other related duties and responsibilities as assigned

Required Knowledge, Skills and Abilities:
• Intermediate to advanced proficiency with the Microsoft Suite including Visio and Excel
• Proficiency in SQL
• Analytical skills encompassing design and development of system solutions and process automation
• Direct experience with project management lifecycle and process improvement methodologies
• Proficient in personal computer and desktop applications, particularly Microsoft Access and Excel
• Knowledge of data management protocols
• Excellent time management skills including the ability to prioritize multiple projects
• Excellent interpersonal and communication skills including the ability to address a wide range of audiences
• Strong leadership, negotiation, and motivation skills
• Extensive knowledge of claims systems and policies
• Strong understanding of Operations
• Advanced knowledge of requirements gathering, documentation, process mapping, solutions recommendations and testing techniques and tools

Required Education and Experience:
• Bachelor's Degree
• 5+ years of project management experience with oversight of large scale or multiple projects
• Or, equivalent military experience

Preferred Education and Experience:
• Master’s Degree or equivalent work experience
• 3 years of leadership experience
• Experience developing databases and designing business process automation
• Experience working with senior management and interacting with all levels of the organization

Apply Job!