Customer Service Representative - Remote, Bilingual Spanish and English

Description:
• The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
• This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
• A NEW CAREER POWERED BY YOU. Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture?

Requirements: • The ability to read, write and speak fluently both Spanish and English • 1+ year of customer service experience • Open availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • High Speed internet (no wireless/hotspots or satellite) and a smartphone • Must reside in the United States or have a valid U.S. address for residence

Benefits:
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• 401K with company match
• Paid PTO and holidays
• Medical, dental, and vision insurance
• Comprehensive Employee Assistance Program (EAP)
• Health and wellness programs
• Mentorship programs
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day

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