Lead Database Administrator - 3rd Shift

Connexion s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

Job Title: Database Administrator and Shift Leader - 3rd Shift Position
Location: 100% Remote (local to Chicago preferred) Duration: PERM
Shift: Thurs-Sun 12am-8am CDT

Notes:
• This position is part of our Managed Services operation.
• Remote- anywhere in US but it is preferred that candidates be located in or near the Chicagoland area.
• Salaried position (exempt)
• Standard shift is 32 hrs (Th-Sun 12-8a CDT) with flex to work holidays and cover shifts as needed.
• Looking for someone who is technical and wants to move into leadership
• Manager was also internally promoted into her role
• Definite must have skills:
• Wide range of knowledge on both Unix and Windows platforms, preferably specializing in Oracle, with SQL Server, MySQL, MongoDB, or PostgreSQL a plus.
• Experience with Office 365 back end administration
• Ability to work with multiple customers

JOB DESCRIPTON

For over 50 years, our client has helped businesses navigate the changing landscape of information technology (IT) to find the right solutions to achieve their business objectives. To create true business value our innovative solutions are designed to meet customers individual business needs. Our people bring deep technical expertise and real-world experience to develop lasting business relationships. Through our deep heritage built from Applications to Infrastructure are essential elements of our approach driving adoption of new innovative solutions. Today, it is the further integration of Applications and Infrastructure that unleashes the power of Software Designed IT Modernization and Cloud Computing with Security requirements as the underpinning of these focused solutions.

We pride ourselves on providing exceptional Managed IT services to our clients. Our team believes that the way to build trust and a long-term client relationship is by ensuring that expectations are crystal clear, making our work transparent, and being great communicators. The company brings in-depth and proven expertise to managed services. We view technology holistically, which means we take the time to understand our customers business environment and objectives before delivering actionable ideas to improve our customers IT infrastructure and user experience.

This job is for you if
• You have a wide range of knowledge on both Unix and Windows platforms, preferably specializing in Oracle, with SQL Server, MySQL, MongoDB, or PostgreSQL a plus.
• You re interested in a meaningful job at a growing technology company where you ll work with a variety of technology solutions and be appreciated for doing your job well.
• You crave the opportunity to learn about a wide range of IT technologies
• You want to join a culture that embraces dynamic individuals with a focus on innovation.
• You are flexible and have a willingness to do what it takes to get the job done.
• MUST BE WILLING TO WORK OVERNIGHT SHIFT (3rd SHIFT)
• Desired, but not required: Prior experience with network devices, compute, and storage software and hardware. If no prior experience, must be willing to dive in and learn.

A day in the life
• Provide Shift Leadership for a team of US and offshore engineers, ensuring all high priority issues are: Validated, Communicated, Mitigated, Assigned for Resolution
• Respond to Global Support Center tickets in a timely manner
• Troubleshoot and triage tickets in queue
• Follow documentation and handling instructions
• Know when to escalate critical issues
• Speak clearly and confidently with clients and company staff
• Work well in stressful situations
• Drive innovation and continuous process improvement to perform more efficiently for our customers and company stakeholders.

What we are looking for
• Minimum of an Bachelors degree in a related field
• 3-8 years in database administration with Oracle and Microsoft SQL Server. Other database technologies is a plus.
• Familiarity with high-availability designs, including Oracle DataGuard and/or SQL Server AlwaysOn
• Experience with backup solutions, including Oracle RMAN, and replication concepts, preferably Golden Gate
• Understand Oracle RAC and ASM, Exadata experience is a plus
• Ability to multi-task while maintaining high quality of deliverables
• Experience working within Service Management toolsets a must
• Monitor system health and performance
• Performance troubleshooting and resolution
• Analyze, solve, and correct issues in real time
• Experience working with Windows servers and Unix/Linux
• Experience using vi editor
• Flexible, team player, get-it-done personality
• Ability to work in a rapidly changing environment

Example of tasks to be performed
• Providing process guidance and leadership to shift team
• Adding space to an Oracle tablespace
• Troubleshoot Oracle archiver issues
• Resolve blocking locks, long running sessions, and/or deadlocks
• Grant permissions and roles in Oracle
• Troubleshoot database down issues
• Escalate server down issues
• Troubleshoot Linux/Unix/Windows resource issues
• Monitor performance, provide resolution and/or articulate status to others

Core Competencies
• Effective communication skills both internally and externally
• Highly organized and detail oriented
• Broad technology background
• Efficiently break down problems and quickly identify the correct course of action
• Passion for learning new technologies
• Flexibility and willingness to do what it takes to get the job done
• ITIL knowledge

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