Surplus Lines Manager

Surplus Lines Manager (Remote)

Under the supervision of the Business Operations Controller, the Surplus Lines Manager is responsible for overseeing the timely completion of all company filings, reports, documentation, reconciliations, and communications related to surplus lines and RPG in all states. Managing a team of Insurance Filing Clerks along with their task deadlines, training, and development.

About Veracity

Penicillin changed medicine. The Beatles changed music. And Veracity Insurance Solutions is changing insurance (hey, we can’t all be doctors and musicians). What GEICO did for home and auto insurance, well, we’re doing that for the world of business insurance. We make small business insurance simple, affordable, and buyable online without talking to an agent. We’re growing FAST, and we want you to be a part of it

What’s In It for You?
• Paid holidays
• 160 hours of PTO (sick or vacation) plus 2 floating holidays per year
• 401(k) with a company match plan
• Health/dental/vision plans
• Free mental health resources
• and more.
Essential Functions
• Manage the timely and accurate completion of surplus line submissions into the surplus filing vendor system (InsCipher). Manage vendor relationships and keep updated on account needs and state health.
• Develop, train, and supervise a team of Insurance Filing Clerks. Handle daily questions and escalated tasks. Ensure task coverage and provide backup if needed. Team building and communications.
• Review, correct, and reconcile surplus filing data batches for accuracy before filing performed by the team.
• Conduct, oversee, or assist with any internal or external surplus line audits verifying transactions, documents, and filings. Assess the quality of work performed by the team, including documents, integrations, tools, and procedures used. Communicate with employees, Dev Team, stakeholders, and other departments as needed.
• Work planning and scheduling for yourself and the team. Demonstrate ability to manage multiple priorities in a high-volume position, deliver timely and accurate work, and respond with a sense of urgency as required.
• Independently investigate, research, and resolve issues that may arise during the filing, reconciliation, or payment processes.
• Be flexible with internal workflow and process changes. Adapt training, materials, and procedures as needed. Train team on changes and communicate to all departments impacted.
• Provide periodic reporting to stakeholders. Analyze filing data and fees. Communicate key metrics and issues.
• Required to perform other duties as requested, directed, or assigned.

Key Leadership Behaviors
• Self-directed with strong organizational, decision-making, and time management skills.
• Coachable, willing to learn new skills and apply constructive feedback.
• Strong research and problem-solving skills.
• Personally accountable
• Focused on accuracy, attention to detail, and communication

Requirements
• High school diploma required
• 2+ years’ experience filing surplus lines transactions to multiple state authorities required
• Skilled in Word, Excel, Outlook, and Adobe Acrobat
• Work experience in administration or accounting beneficial
• Prior supervisory experience beneficial

Veracity is proud to be an equal opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.

Please let us know during the interview process if you need accommodations.

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