NOC Specialist 3rd Shift - ISP

Looking for a rewarding career that offers more than just a paycheck?

You'll have the chance to be an integral part of the NOC team, monitoring and responding to alarms and events within an advanced infrastructure monitoring platform...
• You'll receive company-provided equipment, enabling you to perform your duties efficiently and effectively from day one.
• Enjoy a flexible hybrid schedule, allowing you to balance your work and personal life effectively.
• Benefit from a comprehensive package including health, vision, and dental insurance, paid vacation, and holidays, ensuring your well-being and peace of mind.

If you're interested in this opportunity, apply here!

Responsibilities
• Troubleshoot and monitor activity throughout the network
• Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate
• Interact with departments to address issues identified within the network
• Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems
• Additional duties as assigned

Experience & Skills
• High school diploma or GED required
• Associate's degree in Networking or IT preferred
• A minimum of 6 months of Tier 2, BTSC, or equivalent Cable TV/Broadband/Telecommunications experience is required
• Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant
• Working knowledge of Cisco Technologies
• Working knowledge of DWDM and SONET
• Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus
• Excellent troubleshooting skills
• Good decision-making skills
• Ability to work under stress
• Ability to follow detailed procedures
• Ability to work within a team environment
• Excellent written and verbal communication and interpersonal skills

Salary Details
• $18-20PH
• Company provided equipment
• Hybrid schedule
• Health, vision, and dental insurance
• Paid vacation, holidays and flex paid time off
• 401K with a generous company match
• Pay increases through self-guided training
• Shift differential pay increase for evening shifts
• Employee discounts, where available in areas where their services are not available, and reimbursement of internet/cable services are provided
• Education enrichment up to $5,000 per year for qualified employees
• Employee Wellness Program

Apply Job!