Customer Service Representative (100% Remote)
Posted 2025-05-15Employer Industry: Financial Services
Why Consider This Job Opportunity...
Competitive salary
Opportunity for career advancement and growth within the organization
Work remotely with WFH benefits
Health, Dental, Vision Insurance, Retirement benefits provided
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction and experience
What To Expect (Job Responsibilities)
Answering/transferring inbound and outbound calls during business hours
Providing support to other departments and mail services
Processing customer service requests, payments, and administrative tasks
Insurance tracking and reporting
Assisting with early-stage collections duties
What Is Required (Qualifications)
At least 3 years of customer service experience
High school diploma or GED
Proficient in Microsoft Office
Excellent written and verbal communication skills
Detail-oriented and organized
How To Stand Out (Preferred Qualifications)
At least 5 years of customer service experience
Associate or bachelor's degree in business, communications, or social science
Knowledge of the Equipment Loan/Leasing Finance industry
Knowledge of Salesforce
Bilingual Spanish proficiency
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